The basics
Does Copper move my money?
Does Copper move my money?
No. Copper has read-only access to your bank through Plaid and can’t move, send or withdraw money. Buckets are virtual: your money stays in your accounts, and a bucket is a record of what it’s for. See Buckets.
Why doesn't left-to-spend match my bank balance?
Why doesn't left-to-spend match my bank balance?
Left-to-spend starts with your checking and savings balances, then subtracts everything set aside in buckets and any pending charges. Your bank balance doesn’t know about either. Tap the number on the Dashboard to see the breakdown. See Left-to-Spend.
Why is left-to-spend negative?
Why is left-to-spend negative?
Your buckets hold more than your accounts do, so Copper shows Over-allocated. It usually happens after a funding run or a big purchase. Lower a spending or goal bucket to free up money, or wait for your next deposit. Heads-up alerts warn you before bills push it below zero.
Can I use Copper on my computer?
Can I use Copper on my computer?
Yes. The web app opens the same budget, with keyboard shortcuts and a command menu. Changes sync between the two almost instantly. See Copper on the web.
Can I have more than one budget?
Can I have more than one budget?
Yes. In Settings, tap Add New Budget under Budgets. Tap a budget in the list to switch to it. Each budget has its own buckets, banks, schedules and color theme.
Banks and syncing
How often do transactions sync?
How often do transactions sync?
Copper’s servers sync your banks throughout the day, and right away when Plaid reports new activity. Pulling to refresh reloads what’s already synced. If you use Apple Pay, Apple Pay logging shows a purchase the moment you tap.
My bank says Reconnect needed. What do I do?
My bank says Reconnect needed. What do I do?
Your bank wants you to sign in again. Open it in Settings › Connected Accounts and tap Reconnect. Your accounts and history stay as they are. See Connect a bank.
Why don't my older transactions have buckets?
Why don't my older transactions have buckets?
When you first link a bank, Copper brings in up to two years of history. Anything older than a week arrives quietly, without buckets, so old purchases don’t drain your new buckets. Rules also apply only to new transactions. You can still open any transaction and choose a bucket.
A purchase went to the wrong bucket. How do I fix it?
A purchase went to the wrong bucket. How do I fix it?
Open the transaction, tap the bucket and pick the right one. The money moves back to the old bucket and comes out of the new one. To send that merchant somewhere every time, turn on Always assign. See Auto-assign rules.
Budgeting
Why didn't my paycheck run my funding schedule?
Why didn't my paycheck run my funding schedule?
A paycheck only counts if it’s from the same payer and at least half the usual amount, and lands no more than 4 days before payday (2 for weekly pay). If it’s late, the schedule runs anyway 3 days after payday. See Paychecks.
Will round-ups overdraw me?
Will round-ups overdraw me?
Not with Pause when money’s tight on. Round-ups then stop while a heads-up is active and never take left-to-spend below $0. With it off, they keep going regardless. See Round-ups.
Why is my credit card bucket short?
Why is my credit card bucket short?
A card bucket only catches purchases made after you switched the card on. Tap Cover the rest in Settings › Credit Card Buckets to set aside what you already owe. See Credit cards.
Plans and sharing
Does my partner need to pay?
Does my partner need to pay?
No. Plans only limit how many banks each person can link. Someone who joins your budget and doesn’t link a bank doesn’t need a plan. See Plans & billing.
What happens if I cancel my plan?
What happens if I cancel my plan?
You keep it until the end of the period you’ve paid for. After that, Copper disconnects your linked banks and they stop updating. Your budgets, buckets and history stay, and you can link again after you resubscribe.
Can my partner see everything?
Can my partner see everything?
Everyone on a shared budget sees its buckets, bills, transactions and linked accounts. For something you’d rather keep to yourself, like a gift fund, create a private bucket. Its total still counts in left-to-spend, but only you see its name and activity.
How do I delete my data?
How do I delete my data?
Go to Settings and tap Delete Account. It disconnects every bank at Plaid and permanently deletes your budgets, buckets and transactions. Cancel any App Store subscription separately. See Export & delete.
Still stuck?
Getting started
Set up Copper from the beginning.
Security & privacy
How your accounts and data are protected.